We take care of the safety and comfort of our customers. That’s why the company has its support service support Assistance. We will always help in a difficult situation and remain in contact with you 24/7.
With EcoCarRent you are immune from situations such as:
Mechanical failure. All EcoCarRent cars are in excellent technical condition. But if the technician fails or something goes wrong, the specialists of the Assistance program will leave for an on-line repair or towing the car to the nearest service station if the technical malfunction can not be eliminated on the spot.
Road accidents. In case of an accident, we assist you: from calling the police, medical service or firefighters to providing basic legal advice.
Discharged battery. Have you forgotten to turn off the lights and the car stood all night? If the battery charge is not enough to start the car, you can call a specialist who will help start the engine.
Puncture or damage to the tire. We will help you replace the wheel with a spare in case of punctures or side cuts, which do not allow you to continue driving.
Information and organizational issues. The information service will tell you where to find the right institution or organization, help you organize a hotel stay or book a plane ticket.
Every customer of the company becomes a participant in the Assistance program. The service is available 24 hours a day, 7 days a week. Renting a car, you are guaranteed to be protected in case of breakdowns or other troubles that can happen on the road.