We take care of the safety and comfort of our customers. That’s why the company has its support service support Assistance. We will always help in a difficult situation and remain in contact with you 24/7.

With EcoCarRent you are immune from situations such as:

• Mechanical failure. All EcoCarRent cars are in excellent technical condition. But if the technician fails or something goes wrong, the specialists of the Assistance program will leave for an on-line repair or towing the car to the nearest service station if the technical malfunction can not be eliminated on the spot.
• Road accidents. In case of an accident, we assist you: from calling the police, medical service or firefighters to providing basic legal advice.
• Discharged battery. Have you forgotten to turn off the lights and the car stood all night? If the battery charge is not enough to start the car, you can call a specialist who will help start the engine.
• Puncture or damage to the tire. We will help you replace the wheel with a spare in case of punctures or side cuts, which do not allow you to continue driving.
• Information and organizational issues. The information service will tell you where to find the right institution or organization, help you organize a hotel stay or book a plane ticket.

Every customer of the company becomes a participant in the Assistance program. The service is available 24 hours a day, 7 days a week. Renting a car, you are guaranteed to be protected in case of breakdowns or other troubles that can happen on the road.